Contact

Get in Touch

We're here to help! If you have any questions about our products, orders, or need assistance, please don't hesitate to reach out.

Contact Information

Email: therubiedit@gmail.com

Phone: 07908759614

Address:
The Rubi Edit
84 Romford Road
London, E15 4EJ
United Kingdom

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday - Sunday: Closed

Customer Support

For order inquiries, returns, or product questions, please email us at therubiedit@gmail.com and we'll respond within 24-48 hours.

Response Time: We typically respond to all inquiries within 1-2 business days.

Frequently Asked Questions

Do you offer free shipping?

Yes! We offer free UK delivery on all orders — no minimum purchase required.
Your items will be carefully packed and shipped straight to your door at no extra cost. 🚚💙

What is your refund policy?

We want you to love your purchase! If you’re not completely satisfied, you can request a return or refund within 30 days of receiving your order.

Items must be unused and in their original packaging.
Once your return is received and inspected, we’ll process your refund back to your original payment method.
Please note: shipping costs are non-refundable (if applicable).

If your item arrives damaged or faulty, contact us right away — we’ll replace or refund it at no extra cost.

How long does delivery take?

Orders are processed within 5-7 business days ,depending on your location.

You’ll receive a tracking link by email as soon as your order is shipped, so you can follow your package every step of the way.

Item added to your cart

Contact

Get in Touch

Contact Information

Business Hours

Customer Support

Frequently Asked Questions

Country/region

Country/region

Country/region

Contact

Get in Touch

Contact Information

Business Hours

Customer Support

Contact form

Frequently Asked Questions