Shipping policy
Shipping Policy
Last updated: 30/10/2025
Processing Time
All orders are processed within 2-3 business days after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
Please note that during periods of high order volume, processing times may be slightly longer. We appreciate your patience.
Shipping Rates & Delivery Estimates
We currently ship to the following regions:
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United Kingdom
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European Union
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United States
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Canada
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Ireland
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Australia
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New Zealand
Delivery times are estimates and may vary depending on location, local couriers, and peak seasons such as Christmas or public holidays.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 8–14 business days | £0.00 (Free Shipping) |
| Express Shipping | 7-10 business days | 4.99 |
International Shipping
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Please allow up to 24–48 hours for tracking information to become active.
Shipping Delays
We are not responsible for delays caused by circumstances beyond our control, including but not limited to:
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Customs processing
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Courier delays
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Weather conditions
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Strikes or public holidays
Questions About Your Order
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Include your order number in your message, and our support team will be happy to assist you.